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Japan eSIM
eSIM
Works in Japan
JetSim's Japan eSIM is a data-only travel plan for unlocked 4G/5G phones. Plans run 5 to 30 days with 3GB to 50GB of high-speed data, starting at $11.99. Your QR code arrives by email, and the plan starts automatically when you arrive.
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Japan eSIM plans and prices
15 days, 10GB
$1.07/day · $1.60/GB
$15.99
20 days, 15GB
$1.00/day · $1.33/GB
$19.99
30 days, 20GB
$0.83/day · $1.25/GB
$24.99
Is this eSIM right for you?
A good fit if
- Your trip is 5 to 30 days
- You want up to 50GB of high-speed data
- You want to share data with a laptop by hotspot
Not a fit if
- You need a local phone number
- Your phone is locked or doesn't support eSIM
- You're also visiting other countries
Phone doesn't support eSIM?
The Japan physical SIM has 3 plans and works in unlocked phones without eSIM. See the plan
What's included
CoverageJapan
NetworksJapan: NTT DoCoMo (4G, 5G)
HotspotIncluded
Calls and textsNo voice or phone number. Use WhatsApp, Messenger or similar apps.
DeliveryQR code and instructions by email, within 5 minutes
Plan startAutomatic when you arrive in Japan
PhonesUnlocked, eSIM-compatible 4G/5G phones
Speed5G and 4G LTE
After high-speed dataUnlimited data continues at reduced speeds
Your plan
$15.99
Japan eSIM, 15 days, 10GB
$1.07/day · $1.60/GB
- QR code by email within 5 minutes
- Starts automatically when you arrive
- Hotspot included
- 24/7 support
Check your phone first: dial *#06#. If an EID appears, it supports eSIM.
FAQ
Does it include a phone number?
No. The plan is data only. You can still call through WhatsApp, Messenger and similar apps.
Can I use it as a hotspot?
Yes. Mobile hotspot is enabled on every Japan eSIM plan.
When does my plan start?
It starts automatically when you arrive in Japan, not when you buy it.
How quickly do I get my eSIM?
It arrives by email within 5 minutes. If it doesn't, check spam, then contact support.
Will it work on my phone?
It works on unlocked, eSIM-compatible 4G/5G phones. Dial *#06# and look for an EID to check.
What happens when my high-speed data runs out?
Your data keeps working at reduced speeds until the plan ends.
Which networks does it use?
Japan: NTT DoCoMo (4G, 5G).
JetSim Return & Refund Policy
Return & Refund Policy — United States
At JetSim, we strive to provide a seamless connectivity experience. If you encounter any issues, we are here to help.
Eligibility for Refunds
Refunds may be considered under the following conditions:
- The SIM/eSIM has not been activated or used.
- The service cannot be delivered due to a verified technical issue.
The following cases may be reviewed and approved on a case-by-case basis:
- The plan has been used, activated, or expired but did not meet expectations.
- Issues related to device incompatibility, incorrect installation, or user error.
Non-Refundable Items
- SIM card cost is non-refundable.
Refund Process
Approved refunds will be issued to the original payment method.
A SIM card fee will be deducted from all applicable refunds.
Processing time may take 5–10 business days depending on your payment provider.
Important Notes
- Customers are not required to return physical SIM cards.
- For eSIM refunds, the eSIM must be deleted from the device before processing.
- Our team may request additional information for troubleshooting before approving a refund.
- We reserve the right to review each case individually and determine eligibility accordingly.
Return & Refund Policy — Canada
At JetSim, we are committed to ensuring a reliable and convenient service experience.
Eligibility for Refunds
Refunds may be considered under the following conditions:
- The SIM/eSIM has not been activated or used.
- The service cannot be delivered due to a verified technical issue.
The following cases may be reviewed and approved on a case-by-case basis:
- The plan has been used, activated, or expired but did not meet expectations.
- Issues related to device incompatibility, incorrect setup, or user error.
Non-Refundable Items
- SIM card cost is non-refundable.
Refund Process
Approved refunds will be issued to the original payment method.
A SIM card fee will be deducted from all applicable refunds.
Processing time may take 5–10 business days depending on your payment provider.
Important Notes
- Physical SIM cards do not need to be returned.
- For eSIM refunds, the eSIM must be deleted from the device before processing.
- Additional information may be requested for troubleshooting purposes.
- We reserve the right to review each case individually and determine eligibility accordingly.
Customer Support
Shipping Information
Shipping Information
Shipping Information
How to set up your Japan eSIM
1
Check your phone
It must be unlocked and support eSIM.
2
Find your email
Your QR code arrives within 5 minutes. Check spam if you don't see it.
3
Scan the QR code
Follow the prompt to add the eSIM to your device.
4
Arrive
Your plan starts automatically in Japan.