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Privacy Policy for JetSIM

 

Effective Date: 12/17/2024

 

At JetSIM ("we," "our," or "us"), we take the privacy of our users seriously and are committed to ensuring the protection of your personal information. This Privacy Policy has been carefully crafted to provide a comprehensive and transparent description of our data practices, consistent with applicable laws and best practices. By using our services, you expressly consent to the terms set forth in this Privacy Policy. Should you have any inquiries or require further clarification, you may contact us at customercare@myjetsim.com.

JetSIM is dedicated to the lawful and ethical handling of your personal data. This Privacy Policy outlines the categories of information we collect, the purposes for which such information is used, and the measures we employ to secure it. Our intent is to provide you with sufficient information to make informed decisions regarding the use of our services.

Collection of Personal Information We collect personal information only to the extent necessary to facilitate the operation of our services and enhance your experience. Specifically, the following categories of information may be collected from you:

  • Name

  • Email Address

  • Phone Number

  • Payment Information

This information is voluntarily provided by you when completing forms on our website or making purchases. JetSIM does not collect sensitive information, such as IMEI numbers or passport details, nor do we gather non-personal data beyond the scope of analytics tools.

Use of Personal Information The personal information we collect serves the following purposes:

  • To process and fulfill your purchases and transactions

  • To communicate essential updates regarding your orders

  • To deliver promotional content and offers, subject to your ability to opt out of marketing communications

JetSIM does not engage in the sale or unauthorized disclosure of your personal information to third parties. Any promotional emails you receive will include a clear and convenient option to unsubscribe, ensuring that you remain in control of your preferences.

Disclosure of Personal Information JetSIM may share your personal information with carefully selected third-party service providers, including but not limited to:

  • Payment Processors: To securely complete transactions

  • Analytics Platforms: Such as HubSpot and Google Analytics, to gain insights and improve our services

All third-party providers with whom we share data are contractually obligated to adhere to stringent confidentiality and security standards.

Your Rights and Choices We acknowledge your legal rights regarding your personal data. These rights include:

  • The right to access your personal information

  • The right to request corrections to inaccurate or incomplete information

  • The right to request the deletion of your personal information

To exercise these rights, please submit a written request to customercare@myjetsim.com. We will respond to your request in a timely and transparent manner, as required by applicable laws.

Data Security and Retention JetSIM employs robust measures to safeguard your personal information against unauthorized access, use, or disclosure. Data is securely stored on platforms such as HubSpot and Wix, both of which adhere to industry-standard security protocols. While no system can guarantee absolute security, JetSIM is committed to taking all reasonable precautions to protect your information.

We recommend that you take additional steps to secure your information, such as using strong passwords and refraining from sharing your login credentials with others.

Cookies and Tracking JetSIM does not employ cookies or tracking technologies beyond the functionalities provided by standard analytics tools, such as Google Analytics and HubSpot. These tools are used solely for the purpose of enhancing our services and understanding user behavior.

Policy Updates and Notifications This Privacy Policy may be amended periodically to reflect changes in legal requirements, business practices, or technology. All updates will be prominently posted on our website. By continuing to use our services following any modifications to this policy, you signify your acceptance of the revised terms.

Contact Information For questions, concerns, or to exercise your data rights, you may contact us at customercare@myjetsim.com. We are committed to addressing all inquiries promptly and ensuring compliance with applicable privacy regulations.

Thank you for placing your trust in JetSIM. Your privacy and security are integral to our mission.

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