🔒 JetSim & KYC (Know Your Customer): What Travelers Need to Know

Sierra Schallock
Sep 12
2 min read

Updated: Sep 15

When you’re traveling abroad, the last thing you want is a surprise delay in getting your mobile service activated. That’s where KYC (Know Your Customer) comes in. If you’re new to KYC or wondering whether it applies to your JetSim purchase, this guide will answer your questions and walk you through the process.

❓ Do I Need to Register for KYC with JetSim?

In some countries, KYC verification is required before you can use a SIM or eSIM. This means you may need to upload an ID, passport, or proof of address before your JetSim plan can be activated.

👉 If you’re traveling to a country with mandatory KYC laws, you must complete the process before your JetSim will work.

📖 What Is KYC and Why Is It Required?

KYC stands for Know Your Customer. It’s a standard identity verification process used by telecom providers worldwide.

Why it matters:

Security – Helps prevent fraud and misuse of SIM cards.
Compliance – Many governments require telecom companies to collect basic customer information.
Traveler benefit – Ensures your SIM is legally registered, so you won’t face service interruptions while abroad.

🕰️ The History of KYC and Why It Matters for Travelers

KYC requirements began as part of global security and anti-fraud measures, especially in regions where SIM misuse was common. Over time, more governments adopted these policies to improve safety and traceability of mobile networks.

For travelers, this means:

Some destinations will allow instant SIM activation with no extra steps.
Others will require ID verification before your JetSim is active.
In rare cases, delays may occur if documents aren’t submitted correctly.

🌍 Which Locations Require KYC Verification for JetSim

Currently, JetSim requires KYC verification in Hong Kong and Taiwan.

If you’re traveling to these locations, you’ll need to complete the ID verification process before your JetSim plan can be activated.

👉 Contact JetSim support before you travel to confirm whether your destination has KYC requirements.

📝 How to Complete KYC: Step-by-Step Instructions

If your destination requires KYC, here’s how to complete it with JetSim:

Purchase JetSim – Choose your physical SIM or eSIM plan.
Receive instructions – You’ll get a text upon arrival if KYC is required for your country.
Prepare documents – Usually a passport or government-issued ID.
Submit documents – Follow the link in your text to upload your ID.
Verification review – Processing times vary (usually within a few minutes).
Activation – Once approved, your JetSim will be ready for use. Simply restart your device.

👉 Pro Tip: Complete your KYC before your departure date to avoid delays once you land.

✈️ Final Thoughts

KYC may sound complicated, but with JetSim it’s quick and secure. By verifying your identity in Hong Kong and Taiwan, you’ll ensure uninterrupted data service while you travel.

Not every country requires KYC, but for those that do, JetSim will guide you through the process.
Completing KYC early helps avoid activation delays.
With JetSim, you can travel confidently knowing your SIM is compliant with local regulations.