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🛒 Purchasing & Setup: Your Complete JetSim Guide

Updated: Sep 15


Buying an international SIM card should make travel easier—not more confusing. At JetSim, we keep the process simple, whether you’re using a physical SIM or eSIM. This guide will walk you through what happens after purchase, how to set up your JetSim, and what to expect before your trip.



✅ I Purchased JetSim—Now What? Your Step-by-Step Guide

Once you purchase JetSim, here’s what happens next:

  1. Check your email – You’ll receive a confirmation with setup instructions.

  2. For eSIMs – Look for a QR code in your email. You’ll scan this with your phone to install JetSim.

  3. For physical SIMs – Your SIM card will ship to the address you provided.

  4. Set up your device – Insert your SIM or install your eSIM before your trip.

  5. Start your plan – Your JetSim plan will begin counting as soon as your arrive at your destination.

👉 Pro Tip: Always set up JetSim while connected to Wi-Fi to avoid issues.


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🌍 Where Did You Purchase JetSim? Here’s Why It Matters

JetSim is available through official channels like myjetsim.com, Amazon, eBay, Best Buy, and other authorized resellers.

Why it matters:

  • Official site purchases → Guaranteed support and the latest eSIM technology.

  • Marketplaces (Amazon, eBay, Best Buy, etc.) → Require an extra step (submitting a claim form) before you receive your eSIM activation details.

  • Unofficial sites → Risk of outdated SIM cards or unsupported plans.


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📄 Do You Need to Submit a Claim Form After

Purchase?

Yes—if you purchase JetSim through a marketplace such as Amazon, eBay, or Best Buy, you will need to submit a claim form after your order. This allows us to verify your purchase and send you your activation details.

👉 If you purchased directly from myjetsim.com, you do not need to submit a claim form.


📲 Physical SIM vs eSIM: Which JetSim Option Is Best for You?

Both physical SIMs and eSIMs offer great travel data service, but which one should you choose?

  • Physical SIM

    • Best for older phones that don’t support eSIM.

    • Requires shipping and manual insertion.

    • Can be swapped easily between devices.

  • eSIM

    • Digital download—no shipping required.

    • Activate instantly by scanning a QR code.

    • Can store multiple eSIMs on one device (great for frequent travelers).

👉 If your phone supports eSIM, we recommend choosing it for faster setup and convenience.


⏳ When Does My JetSim Plan Start Counting?

Your JetSim plan starts counting the moment it is activated upon arriving at your destination, not when you purchase it.


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✈️ The Bottom Line

Purchasing and setting up JetSim is simple:

  • Buy from an official source or a trusted marketplace.

  • If purchased from Amazon, eBay, Best Buy, or other marketplaces, remember to submit your claim form.

  • Choose between physical SIM or eSIM based on your device.

  • Activate your plan only when you’re ready to start using it.

With JetSim, you’ll have affordable and reliable international data at your fingertips—making travel stress-free.

 
 
 

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